Refund Policy

Last updated: September 2026

14-day guarantee

Every purchase is an instant digital download. If a file doesn't work as described, contact us within 14 days of purchase and we'll fix it or refund you in full — no forms, no interrogation.

How to request a refund

Email 976109890@qq.com with your order email and the product name.
Tell us what went wrong in one sentence — that's all we need.
We reply within one business day and process approved refunds immediately through Paddle.

When we refund

The file is corrupted, won't open, or is materially different from its description.
You were charged twice for the same product.
You never received your download link and we can't resolve it.

Fair use

Because our products are instantly downloadable, we may decline refund requests that show clear abuse (e.g., repeated buy-and-refund patterns across many products). Genuine problems are always honored.